Last updated: July 17, 2026
To operate the platform, CargoGo collects the information you provide when registering (name, email or phone, and optionally a profile photo), the details of orders and trips you create, messages sent through in-app chat, and — where you grant permission — your device's location for live-tracking a deal in progress.
Your information is used to match senders with carriers, to verify identity between parties to a deal, to send delivery codes and notifications relevant to your own orders and trips, and to respond to complaints or disputes you or a counterpart raise.
Only the counterpart in an active or proposed deal can see the details necessary to complete that deal (name, contact details relevant to the handover, and chat messages). CargoGo does not sell personal data to third parties.
You can review and edit your profile at any time from Settings. You can request a full export of your data from Settings → Export my data, and you can request account deletion by contacting support.
Questions about this policy can be sent to support@cargogo.com.